08 6285 0802
Navigate Complexity with Clarity and Confidence
Your Trusted Insurance Advisor
General Insurance Brokers provide the expertise to manage challenging insurance landscapes. We translate complex risk into comprehensive protection, ensuring your coverage is bespoke, reliable, and fit for your business.
About Us
Honest Value,
Beyond Expectations
At General Insurance Brokers we provide a boutique, client focused approach intent on achieving the best possible outcomes for our clients.
With a deep knowledge base and Insurer network built over many years, we provide bespoke, comprehensive and sustainable solutions that provide you with peace of mind.
We pride ourselves on being more than just your Insurance Broker – we want to be an extension of your business that can be relied upon to deliver the required outcomes.
Meet the Team
When you engage with General Insurance Brokers, you deal exclusively with senior, highly experienced brokers who are always available. We bypass the internal inefficiencies common in larger firms. You will never be handed off to a placement team or directed to a specific insurer because it benefits us. Our approach is purely client-centric: we take the time to understand your business and risk, then negotiate the best possible outcome.
Lee Thomson
Director
Lee brings 35 years of broking experience in various international markets (the last 20 in Australia), having held various roles at Sedgwick, Aon, JLT, CKA Risk Solutions (acquired by Willis) and Lockton. Lee is known as a thorough and tenacious broker who loves a challenge. Leveraging his expertise and contacts across local and international markets, Lee designs a bespoke program for every client, guaranteeing a tailored, sustainable placement at a competitive price.
Sean Condo
Director
With 20 years of established market experience, including key roles at Willis, CKA Risk Solutions (acquired by Willis), Allianz Australia Limited and SRG Corporate, Sean is a highly respected and proactive client advocate. He pairs strong market relationships with a precise attention to detail to provide clients with optimal coverage and competitive terms, ensuring the best outcome is always delivered.
Our Services
At General Insurance Brokers we provide a full range of broking services including:
Insurance Program Reviews
At General Insurance Brokers our insurance program reviews are undertaken by experienced senior brokers. We approach your review with a client-centric focus: We take the time to understand your business and unique risk exposures and challenge whether your current program is fit-for-purpose from a coverage, service and pricing perspective. We will clearly highlight identified issues and provide you with suggested solutions.
Our goal is simple: to uncover hidden exposures, identify policy gaps, and challenge assumptions that often serve the insurer more than the client. We eliminate internal bureaucracy and prescribed insurer regimes. This rigorous, independent review ensures your existing coverage is truly fit-for-purpose and positions you to negotiate the best possible, market-leading outcomes going forward.
Placement - Selling Your Risk
At General Insurance Brokers our marketing strategy goes far beyond requesting quotes from multiple insurers (whilst this may create the illusion of competition it rarely delivers the best outcome). Our philosophy is an active, senior-led process built on deep knowledge of the insurance market, whilst taking the time to understand your business and its exposures to formulate a comprehensive strategy. We then proactively sell your risk through a detailed, high-quality submission, supported by face-to-face meetings and direct client-underwriter presentations. We use our extensive knowledge of what insurers see as areas of concern and address these up front.
This strategic, tailored approach ensures your risk is presented in the best possible light, allowing us to negotiate superior coverage and market-leading outcomes.
Claims Management Proactive Advocacy
The claims process starts at the time of policy placement.
Our senior brokers ensure policy wordings are drafted clearly so there is no ambiguity around policy cover in the event of a claim. This includes pre-agreeing specialist loss adjusters, solicitors, and claims preparers.
We view claims management as a key component of our service, we are your advocates pre-and post-event. This proactive claims advice is integral to our entire model, ensuring you are never alone and are always positioned for the best possible outcome.
Contractual Risk Review
Before you commit to a commercial contract, General Insurance Brokers recommend the insurance clauses be reviewed.
Our senior brokers provide a pragmatic Contractual Risk Review that focuses on protecting your insurance position and ensuring contractual positions reflect your insurance program. We clearly highlight exposures that could undermine your coverage or leave you unknowingly exposed. This critical, senior-led review acts as your buffer, preventing a signed contract from becoming an uninsured liability.
Workers Compensation
At General Insurance Brokers, we understand that Workers Compensation insurance is typically one of your largest and most volatile insurance expenses. With legislation largely dictating the coverage you are required to purchase, one of the main factors Insurers base their premium on is historical claims data. We move far beyond simply passing on your historical claims data and wages to Insurers and requesting a quote. Our approach is to strategically review and challenge this historical data and present to Insurers in a manner that ensures they are basing their terms based on your future risk exposure. This can include:
- Highlighting claims that will no longer arise e.g. nature of work no longer undertaken. Quantifying changes, such as work no longer being performed at a specific site or the elimination of hazardous operations.
- Highlighting risk improvements made and process improvements implemented since the claims occurred.
- Demonstrating how specific, high-impact claims led to permanent operational changes that guarantee those incidents will not reoccur.
This approach allows General Insurance Brokers to create competitive tension in the market and negotiate the best possible outcomes on your behalf.